'Fire incidents' cited by Southwest in new policy applying to wheelchair travelers

Southwest Airlines will be making a change to its boarding process that impacts travelers with wheelchairs and scooters. 

In a recent message sent to employees, Dave Hunt, vice president of safety and security at the airline, said there will be a new safety requirement regarding lithium-powered mobility devices.

"These batteries will not count as a customer's carry-on or personal item."

A new size requirement will be put in place by Jan. 11, 2026, restricting lithium batteries to 300 watt-hours or fewer.

"While these events are rare, quick access and visibility are critical to keeping everyone onboard safe."

"While this change applies to less than 0.1% of our customers, we remain committed to supporting each individual who may be affected," the guidance also said. 

Earlier this year, Southwest updated its policy requiring portable chargers to remain visible while in use during a flight. 

Passengers may bring up to 20 spare batteries on the flight with them, according to Southwest's website.