Farmers Insurance data breach exposes 1.1M Americans

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Farmers Insurance has confirmed a data breach impacting more than 1.1 million customers. The incident is tied to the ongoing wave of Salesforce-related cyberattacks that have hit major companies this year.

In a notice published on its website, the U.S. insurance giant said the breach occurred on May 29, 2025, through one of its third-party vendors. Farmers serves over 10 million households nationwide. It offers auto, home, life, and business insurance through a vast network of agents and subsidiaries.

"On May 30, 2025, one of Farmers' third-party vendors alerted Farmers to suspicious activity involving an unauthorized actor accessing one of the vendor's databases containing Farmers' customer information," the company wrote in its advisory.

The investigation revealed that the stolen data included customer names, addresses, dates of birth, and driver's license numbers. In some cases, the last four digits of Social Security numbers. Farmers began notifying affected individuals on Aug. 22, with a filing to the Maine Attorney General's Office confirming that 1,111,386 customers were impacted.

While Farmers did not publicly name the vendor involved, reports indicate that the breach is part of the larger Salesforce data theft campaign carried out by threat actors this year.

Once connected, attackers siphon customer relationship management (CRM) databases and use the stolen data in extortion attempts. The cybercrime group ShinyHunters has claimed responsibility, according to BleepingComputer. The group claims that the attacks involve overlapping threat groups, including members of the notorious Scattered Spider gang.

"Like we have said repeatedly already, ShinyHunters and Scattered Spider are one and the same," a representative told the publication. "They provide us with initial access, and we conduct the dump and exfiltration of the Salesforce CRM instances. Just like we did with Snowflake."

The Salesforce campaign has affected a growing list of high-profile companies, including Google, Cisco, Workday, Adidas, Qantas, Allianz Life and luxury brands under LVMH such as Louis Vuitton, Dior, and Tiffany & Co.

In response to CyberGuy's inquiry, a Farmers Insurance spokesperson shared the following statement:

"At Farmers, protecting our customers' information is our top priority. We recently discovered that an unauthorized third party briefly accessed a vendor's system that contained some Farmers' customer information. The incident involved only limited information from certain customers. An investigation-conducted with both internal and external security experts-found no evidence that the exposed data has been misused, nor any indication that Farmers' own systems were compromised. We are contacting affected individuals directly and are providing support resources, including complimentary credit monitoring."

If your personal information has been exposed in the Farmers data breach, take the steps below immediately to limit the damage, protect your identity, and prevent future fraud.

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After a data breach, attackers often follow up with phishing emails or phone calls. They pretend to be from your insurance company or a support service. Don't click on links in unsolicited messages, and verify any claims through official channels before responding. The best way to safeguard yourself from malicious links that install malware, potentially accessing your private information, is to have antivirus software installed on all your devices. This protection can also alert you to phishing emails and ransomware scams, keeping your personal information and digital assets safe.

Get my picks for the best 2025 antivirus protection winners for your Windows, Mac, Android & iOS devices at Cyberguy.com.

Put a credit freeze on your files with Equifax, Experian and TransUnion. This stops criminals from opening new accounts in your name. It's free, easy to set up, and you can lift the freeze temporarily when needed.

Next, see if your email has been exposed in past breaches. Our #1 password manager (see Cyberguy.com) pick includes a built-in breach scanner that checks whether your email address or passwords have appeared in known leaks. If you discover a match, immediately change any reused passwords and secure those accounts with new, unique credentials. 

Check out the best expert-reviewed password managers of 2025 at Cyberguy.com.

Look for any signs of identity misuse, like:

Early detection makes a big difference.

If someone is misusing your identity, go to IdentityTheft.gov. This government site provides step-by-step help and generates the letters and reports you'll need to stop the fraud.

Do incidents like this make you reconsider which companies you do business with? Let us know by writing to us at Cyberguy.com.

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